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Your email should now download correctly. Next, open the Mail application and try sending mail again, entering authentication information when prompted. Now that that’s changed click Done and continue to click done or save until the settings are fully saved. Select the account with the broken outgoing mail server, and then click the. Click the Apple menu (upper left corner of your screen) > System Preferences > Internet Accounts.
#Mac mail server says offline how to#
2.In the Outlook processes e-mail for these accounts in the following order list, click Microsoft Exchange Server, and then click Change. If your SMTP server / Outgoing Mail Account constantly appears 'Offline', here's how to fix it: Close Mail if it's open now. Where it says host name use the same mail#. hostname that you used previously, in mine it’s You configure outlook to awaly connect to exchange server: 1.On the Tools menu, click E-mail Accounts, click View or change existing e-mail accounts, and then click Next. Under “Outgoing Mail Server” you’ll see SMTP and the mail server name, click on that Once you’ve added the incoming mail server you need to change the outgoing mail server as well. Under “Incoming Mail Server” the Host Name is probably instead it should be mail#., in my case it’s 9 so my server settings is
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Here you’ll see “accounts” click on that.įrom the list of accounts click on the account you’re having problems with. We just need to you know your domain name and we can tell you which mail server you use.įrom settings scroll down to “mail” and click on it. If you don’t know which mailserver your domain uses you can contact support using our livechat on or via email if you have another email.
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Instead of using you should use mail#. for your incoming and outgoing mail server where # is the number of the mail server your domain’s email is hosted on. This issue is likely related to the SSL certificate on the mail server and the server settings in your IOS device (Iphone, ipad, etc) not matching.